SOURCING · FULFILLMENT · BRANDING Your next stage, supported.

THE BITUS TEAM

The people behind
your supply chain.

Sourcing, quality control, packing, dispatch and after-sales — handled by named specialists who know your product and your history.

Portrait of Seven, Founder and CEO of Bitus

FOUNDER & CEO

Seven

Founder & CEO · Bitus

Seven started Bitus after seeing too many overseas sellers get let down by unreliable sourcing — products that did not match the listing, slow replies and orders that quietly went missing.

He built the company around one rule that still guides every order today: tell the truth, ship the order, fix the problem. What began as a single warehouse in Shenzhen now supports hundreds of active stores across the US, Europe and South Africa.

MEET THE TEAM

Specialists across every step.

Thomas, Co-founder at BitusThomasCo-founder
Miya, Agent manager at BitusMiyaAgent manager
Our agents
Alice, Agent at BitusAliceAgent
Tina, Agent at BitusTinaAgent
Natalia, Agent at BitusNataliaAgent
Fayna, Agent at BitusFaynaAgent
Vivian, Agent at BitusVivianAgent
Allen, Agent at BitusAllenAgent
Elsa, Agent at BitusElsaAgent
Joan, Agent at BitusJoanAgent
Annie, Agent at BitusAnnieAgent
Sherlyn, Agent at BitusSherlynAgent
Steven, Agent at BitusStevenAgent

Every account has a named agent — and a real backup.

If your agent is out, Seven, our founder, answers directly. Escalations reach him, not a ticket queue. High-volume accounts get their own dedicated success manager.

Client success

Accounts processing 100+ orders a day get a dedicated client success contact who owns escalations, restocking plans and weekly reviews. Below that volume, your agent handles it directly — same person, same thread.

Ivy, Client Success at BitusIvyClient success
Jade, Client Success at BitusJadeClient success
Warehouse & operations

Every order passes four hands before it leaves us. These are the stations your goods actually move through.

A Bitus staff member inspecting garments at the quality control area
01Quality controlEach unit inspected against your listing before it is cleared to pack.
A Bitus staff member printing shipping labels at the packing station
02Label printingShipping labels pulled and matched to the right SKU, batch by batch.
A Bitus staff member scanning an order parcel against the order list
03PickingItems picked from stock and checked against the order line.
Packed apparel ready for handover in the Bitus packing and shipping area
04PackingPacked to your brand standard, weighed and handed to the carrier.
04PackingPacked to your brand standard, weighed and handed to the carrier.

YOUR NEXT MOVE

Talk to a real person.
Start with your product.

Share a product link, your target markets and the support you need.

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